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Custom CRM Development for Small Businesses
Nyatva builds custom CRMs for small and medium businesses that have outgrown spreadsheets but do not fit off-the-shelf tools. You get the pipeline stages, fields and automations your business actually uses, your data in a database you own, and no per-seat licence that grows with your team.
Generic CRMs make you describe your business in their vocabulary. That is fine until your process has a step they do not model, and then everyone quietly moves back to a spreadsheet because the CRM lies about reality. A custom build inverts that: the software matches how you already work.
The economics matter too. Per-seat pricing punishes you for hiring, and the cost never stops. A custom CRM is a one-off build plus modest hosting, and it stops being a line item that scales with headcount.
We start with a single pipeline and the fields you genuinely use, not the fifty you might want someday. It goes live in weeks, your team uses it, and what they actually need next decides what gets built after that.
What's included
- Pipeline and deal stages matching your real sales process
- Contact and company records with the custom fields you use
- Task, reminder and follow-up automation
- Role-based access so staff see only what they should
- Email and WhatsApp logging against each contact
- Reporting dashboard: pipeline value, conversion, activity
- Import from your existing spreadsheets or current CRM
- Your data in a Postgres database you own, exportable any time
Who this is for
- Your sales process lives in spreadsheets and nobody trusts the numbers
- You pay per seat for a CRM your team half-uses
- Your workflow has steps no off-the-shelf CRM models properly
- Customer data is scattered across WhatsApp, email and someone’s phone
How it works
- 01
Discovery call
30-60 minWe discuss your goals, constraints and timeline. We ask a lot of questions, because a problem understood properly is usually cheaper to solve.
- 02
Proposal and fixed quote
1-2 daysYou receive a written proposal with scope, timeline and a fixed price. No hourly billing, no open-ended estimates.
- 03
Build and iterate
VariesWe build with regular check-ins and working previews, so you see progress and can redirect us early rather than at the end.
- 04
Launch and support
OngoingWe deploy, hand over the code and documentation, and stay available through the included support period.
What it costs
Fixed-price build, then hosting only. No per-seat licence, so adding staff costs nothing and the total stops growing once it is built.
See pricing tiers and live currency conversionWhat we build with
Next.js
TypeScript
PostgreSQL
Neon
Resend
Vercel
Frequently asked questions
Why build a custom CRM instead of using HubSpot or Zoho?
If an off-the-shelf CRM fits your process, use it and Nyatva will tell you so. Custom earns its cost when your workflow has steps those tools cannot model, when per-seat pricing is becoming a real expense, or when the team has abandoned the CRM for spreadsheets because it does not match reality.
Can you move our existing data across?
Yes. Nyatva imports from spreadsheets, CSV exports or your current CRM’s API, including historical deals and activity where it is available. Data mapping is agreed before the migration so nothing lands in the wrong field.
Who owns the data and what if we stop working with you?
You own it outright. The database is in your account, and Nyatva hands over the code, the hosting and the documentation. Export is a single command, and any developer can pick the project up because it is a standard Postgres and Next.js stack.
Can it connect to our accounting or email tools?
Yes. Nyatva regularly wires CRMs to accounting packages, payment providers, email and WhatsApp so records update without anyone retyping. Which integrations are worth building is decided during scoping based on where your team currently loses time.
Related services
Talk to us about custom crm development
A short call, no sales pitch. You'll leave with a clear recommendation and a fixed-price quote, whether or not you work with us.
Nyatva works with businesses in Hyderabad, Bengaluru, across India and worldwide.